Job Descriptions
SHIFT LEAD
QUALIFICATIONS
- MUST BE 21 YEARS OR OLDER
- WORK IN A STANDING / WALKING POSITION FOR LONG PERIODS OF TIME
- WORK OUTSIDE IN A FAST PACED, HOT, HUMID, AND LOUD ENVIROMENT
- ABILITY TO ENTER ORDERS INTO A POS SYSTEM, KNOW BASIC MATH, AND HOW TO COUNT MONEY
- PHYSICALLY ABLE TO SQUAT, BEND, REACH AND LIFT 20-40 LBS
- MAINTAIN A POSITIVE AND PROFESSIONAL ATTITUDE
- SERV-SAFE CERTIFICATE OR WILLING TO OBTAIN ONE
RESPNSIBILITES AND DUTIES
- AVAILABLE TO WORK DAYS, NIGHTS, WEEKEDS AND HOLIDAYS
- KNOWLEDGE OF PIER 28 FOOD AND DRINK MENU
- DELEGATE RESPONSIBILITIES TO TEAM MEMBERS AND ENSURE THEY COMPLETE THEM EFFICIENTLY AND ACCURATELY
- COVER THE RESPONSIBILITIES OF TEAM MEMBERS WHO ARE UNABLE TO WORK THEIR SHIFT
- ADDRESS CUSTOMER COMPLAINTS AND SATISFY THEIR NEEDS IN A PROFESSIONAL MANNER
- MAINTAIN A SAFE AND RESPECTFUL WORK ENVIROMENT FOR ALL TEAM MEMBERS, WHICH MAY INCLUDE SETTLING DISPUTES BETWEEN THEM
- OPEN OR CLOSE THE BUSINESS WHEN WORKING THE FIRST AND LAST SHIFTS OF THE DAY
- BALANCE MONEY AND RECORD NUMBERS
- COMMUNICATE ONGOING TASKS OR ISSUSES TO THE FOLLOWING SHIFT LEAD/ MANAGEMENT
- TRAIN NEW TEAM MEMBERS
- EDUCATE THE STAFF ON SAFETY GUIDELINES, CUSTOMER SERVICE AND STANDARDS FOR CLEANINESS
- COMMUNICATE WITH TEAM MEMBERS REGARDING NEW PROCEDURES, SALES INCENTIVES AND PRODUCT INFORMATION
- MONITOR COMPLIANCE WITH SAFETY STANDARDS AND FEDERAL, STATE AND COMPANY GUIDELINES
- SET PERFORMANCE GOALS WITH TEAM MEMBERS AND ENCOURAGE THEM TO MEET THOSE GOALS
HOST
QUALIFICATIONS
- WORK IN A STANDING/ WALKING POSITION FOR LONG PERIODS OF TIME
- WORK OUTSIDE IN A FAST PACED HOT, HUMID AND LOUD ENVIROMENT
- HAVE BASIC TECH SKILLS
- BE UPBEAT AND PERSONABLE WHILE COMMUNICATING WITH GUEST
RESPONSIBILITES AND DUTIES
- WORK WEEKENDS AND HOLIDAYS
- MAINTAIN A CLEAN WORK ENVIROMENT
- FILL IN AS NEEDED TO ENSURE SMOOTH AND EFFICIENT OPERATION OF PIER 28 AS DIRECTED BY THE MOD OR SUPERVISOR
- GREET AND SEAT GUEST WITH MENU UPON ARRIVAL, OR IF NEEDED ADD GUEST INFORMATION TO WAITLIST
- MAINTAIN NO ENTRANCE OF OUTSIDE FOOD OR BEVERAGE
- ACCOMPLISH OPENING, CLOSING AND SIDEWORK DUTIES DURING SHIFT WITH HOURLY RESTROOM CHECKS
BUSSER
QUALIFICATIONS
- WORK IN A STANDING/ WALKING POSITION FOR LONG PERIODS OF TIME
- WORK OUTSIDE IN A FAST PACED, HOT, HUMID, AND LOUD ENVIROMENT
- PHYSICALLY ABLE TO BEND, SQUAT, REACH, AND LIFT 30-50 LBS THROUGHOUT YOUR SHIFT
- HAVE BASIC TECH SKILLS
RESPONSIBLITIES AND DUTIES
- WORK WEEKENDS AND HOLIDAYS
- MAINTAIN A CLEAN WORK ENVIROMENT
- FILL IN AS NEEDED TO ENSURE SMOOTH AND EFFICIENT OPERATION OF PIER 28 AS DIRECTED BY THE MOD OR SUPERVISOR
- USE BUS TUB TO CLEAR ALL THE DISHES FROM THE TABLE AFTER GUEST HAVE LEFT
- WIPE/ SANITIZE TABLES AND CHAIRS AFTER DISHES ARE REMOVED
- RE-SET TABLE AND CHAIRS TO PROPER PLACEMENT
DISHWASHER
QUALIFICATIONS
- WORK IN A STANDING/ WALKING POSITION FOR LONG PERIODS OF TIME
- WORK IN A FAST PACED, HOT, HUMID, WET, AND LOUD ENVIROMENT
- PHYSICALLY ABLE TO BEND, SQUAT. REACH AND LIFT 30-50 LBS THROUGHOUT YOUR SHIFT
RESPONSIBILITIES AND DUTIES
- WORK WEEKENDS AND HOLIDAYS
- MAINTAIN A CLEAN WORK ENVIROMENT
- FILL IN AS NEEDED TO ENSURE SMOOTH AND EFFICIENT OPERATION OF PIER 28 AS DIRECTED BY THE MOD OR SUPERVISOR
- LOAD, RUN, AND UN-LOAD DISH MACHINE
- MANAGE ALL DISHES WITH CARE TO PREVENT BREAKAGE AND LOSS
- MAINTAIN PROPER WORKING ORDER OF DISH MACHINE
EXPEDITOR
QUALIFICATIONS
- 6 MONTHS EXPERIENCE IN EXPO OR SIMILAR CAPACITY
- WORK IN A STANDING/ WALKING POSITION FOR LONG PERIODS OF TIME
- WORK IN A FAST PACED HOT AND LOUD ENVIROMENT
- GOOD COMMUNICATION SKILLS
- PHYSICALLY ABLE TO SQUAT, BEND, REACH, OR LIFT 20-40 LBS THROUGHOUT YOUR SHIFT
RESPONSIBILITES AND DUTIES
- WORK WEEEKENDS AND HOLIDAYS
- MAINTAIN A CLEAN WORK ENVIROMENT
- FILL IN AS NEEDED TO ENSURE SMOOTH AND EFFICIENT OPERATION OF PIER 28 AS DIRECTED BY MOD OR SUPERVISOR
- KNOWLEDGE OF ALL MENU ITEMS
- UNDERSTAND THE KDS SYSTEM
- GOOD COMMUNICATION SKILLS TO ENSURE TICKET TIMES ARE MET
- ENSURE ALL ITEMS ARE COOKED AND PLATED PROPERLY
- PULL FOOD ITEMS AND TRAY UP TO LEAVE THE KITCHEN
LINE COOK
QUALIFICATIONS
- MUST BE 18 YEARS OR OLDER AND 6 MONTHS PREVIOUS EXPERIENCE REQUIRED
- WORK IN A STANDING/ WALKING POSITION FOR LONG PERIODS OF TIME
- WORK IN A FAST PACED, HOT & LOUD ENVIROMENT
- PHYSICALLY ABLE TO SQUAT, BEND, REACH, AND LIFT 30-50 LBS THROUGHOUT SHIFT
- WORK WITH FISH, NUTS AND FLOUR
RESPONSIBILITIES AND DUTIES
- WORK WEEKENDS AND HOLIDAYS
- MAINTAIN A CLEAN WORK ENVIROMENT
- FILL IN AS NEEDED TO ENSURE SMOOTH AND EFFICENT OPERATION OF PIER 28 AS DIRECTED BY MOD OR SUPERVISOR
- PREPARE A VARIETY OF MEATS, SEAFOODS, POULTRIES, VEGATABLES, PIZZAS, AND OTHER FOOD ITEMS IN OVENS, PIZZA OVENS, GRILLS, FRYERS, AND A VARIETY OF OTHER KITCHEN EQUIPMENTS
- RESPONSIBLE FOR PRODUCTS SERVED
- KNOW AND COMPLY WITH STANDARD COOKING POLICIES AND PROCEDURES
- FOLLOW PROPER PLATE PRESENTATION AND GARNISH SET-UPS FOR ALL MENU ITEMS
- ACCOMPLISH OPENING, CLOSING, AND SIDEWORK DUTIES DURING SHIFT
PIZZA COOK
QUALIFICATIONS
- WORK IN A STANDING/ WALKING POSITION FOR LONG PERIODS OF TIME
- WORK IN A FAST PACED, HOT & LOUD ENVIROMENT
- PHYSICALLY ABLE TO SQUAT, BEND, REACH, AND LIFT 30-50 LBS THROUGHOUT SHIFT
- WORK WITH FISH, NUTS AND FLOUR
RESPONSIBILITIES AND DUTIES
- WORK WEEKENDS AND HOLIDAYS
- MAINTAIN A CLEAN WORK ENVIROMENT
- FILL IN AS NEEDED TO ENSURE SMOOTH AND EFFICENT OPERATION OF PIER 28 AS DIRECTED BY MOD OR SUPERVISOR
- PREPARE A VARIETY OF MEATS, SEAFOODS, POULTRIES, VEGATABLES, PIZZAS, AND OTHER FOOD ITEMS IN OVENS, PIZZA OVENS, AND A VARIETY OF OTHER KITCHEN EQUIPMENTS
- RESPONSIBLE FOR PRODUCTS SERVED
- KNOW AND COMPLY WITH STANDARD COOKING POLICIES AND PROCEDURES
- FOLLOW PROPER PLATE PRESENTATION AND GARNISH SET-UPS FOR ALL MENU ITEMS
- ACCOMPLISH OPENING, CLOSING, AND SIDEWORK DUTIES DURING SHIFT
PREP COOK
QUALIFICATIONS
- MUST BE 18 YEARS OR OLDER
- WORK IN A STANDING / WALKING POSITION FOR LONG PERIODS OF TIME
- WORK IN A FAST PACED, COLD, HOT AND LOUD ENVIROMENT
- PHYSICALLY ABLE TO SQUAT, BEND, REACH, AND LIFT 30-50 LBS THROUGHOUT SHIFT
- WORK WITH FISH, NUTS AND FLOUR
- ABLE TO USE/ CONVERT STANDARD AND METRIC MEASUREMENTS
RESPONSIBILITES AND DUTIES
- WORK WEEKENDS AND HOLIDAYS
- MAINTAIN A CLEAN WORK ENVIROMENT
- FILL IN AS NEEDED TO ENSURE SMOOTH AND EFFICIENT OPERATION OF PIER 28 AS DIRECTED BY MOD OR SUPERVISOR
- PREPARE A VARIETY OF MEATS, SEAFOODS, POULTRIES, VEGATABLES, PIZZAS, AND OTHER FOOD ITEMS IN OVENS, PIZZA OVENS, GRILLS, FRYERS, AND A VARIETY OF OTHER KITCHEN EQUIPMENTS
- KNOW AND COMPLY WITH STANDARD COOKING POLICY AND PROCEDURES
- PORTION FOOD PRODUCTS
- LABEL AND DAY DOT FOR PORPER FOOD ROTATION
- PREPARE ITEMS FOR COOKING METHODS BY PORTIONING, SEASONING, AND/OR MARINATING
- MANAGE, STORE, AND ROTATE PRODUCTS PROPERLY
DRINK SPECIALIST (WE ONLY SERVE BEER & WINE)
QUALIFICATIONS
- MUST BE 21 YEARS OR OLDER
- WORK IN A STANDING/ WALKING POSITION FOR LONG PERIODS OF TIME
- WORK IN A FAST PACED, HOT AND LOUD ENVIROMENT
- PHYSICALLY BE ABLE TO SQUAT, BEND, REACH, AND LIFT UP TO 60 LBS (1/6 BARREL KEG) THROUGHOUT SHIFT
- ABILITY TO ENTER ORDERS INTO A POS SYSTEM, KNOW BASIC MATH, AND HOW TO COUNT MONEY
RESPNSIBILITES AND DUTIES
- WORK WEEKENDS AND HOLIDAYS
- MAINTAIN A CLEAN WORK ENVIROMENT
- FILL IN AS NEEDED TO ENSURE SMOOTH AND EFFICENT OPERATION OF PIER 28 AS DIRECTED BY MOD OR SUPERVISOR
- OPEN/ POUR/ DISPENSE BEER, WINE AND MIX BASIC PIER 28 DRINK RECIPES
- ACCOMPLISH OPENING, CLOSING AND SIDEWORK DUTIES DURING SHIFT
- BE ABLE TO ANSWER QUESTIONS ABOUT PIER 28 AND PORT OF KIMBERLING
- KNOWLEDGE OF PIER 28 FOOD AND DRINK MENU
- TAKE, PICK-UP, AND DELIVER GUESTS FOOD AND BEVERAGE ORDERS IN A CORRECT AND TIMELY MANNER
- PREPARE BILL AND TAKE PAYMENT
DELIVERY DRIVER (NOT CURRENTLY HIRING)
QUALIFICATIONS
- MUST BE 21 YEARS OR OLDER
- MUST HAVE VALID DRIVERS LICENSE
- WORK IN A HOT, HUMID AND LOUD ENVIROMENT
- PHYSICALLY ABLE TO WALK LONG DISTANCES WHILE CARRYING 20-40 LBS
RESPNSIBILITES AND DUTIES
- WORK WEEKENDS AND HOLIDAYS
- MAINTAIN A CLEAN WORK ENVIROMENT
- FILL IN AS NEEDED TO ENSURE SMOOTH AND EFFICIENT OPERTATION OF PIER 28 AS DIRECTED BY MOD OR SUPERVISOR
- DELIVER A WIDE VARIETY OF FOOD AND BEVERAGE ITEMS
- FOLLOW DELIVERY ROUTES AND TIME SCHEDULES
- LOADING, UNLOADING, PREPARING, INSPECTING, AND OPERATING THE DELIVERY VECHICLE
TO GO SPECIALIST (NOT CURRENTLY HIRING)
QUALIFICATIONS
- MUST BE 18 YEARS OR OLDER
- WORK IN A STANDING/WALKING POSITION FOR LONG PERIODS OF TIME
- WORK OUTSIDE IN A FAST PACED, HOT, HUMID, AND LOUD ENVIROMENT
- ABILITY TO ENTER ORDERS INTO A POS SYSTEM, KNOW BASIC MATH, AND HOW TO COUNT MONEY
- PHYSICALLY ABLE TO BEND, SQUAT, REACH AND LIFT 20-25LBS THROUGHOUT YOUR SHIFT
REQUIREMENTS AND DUTIES
- WORK WEEKENDS AND HOLIDAYS
- MAINTAIN A CLEAN WORK ENVIROMENT
- FILL IN AS NEEDED TO ENSURE SMOOTH AND EFFICIENT OPERATION OF PIER 28 AS DIRECTED BY THE MOD OR SUPERVISIOR
- BE ABLE TO ANSWER QUESTIONS ABOUT PIER 28 AND POK
- KNOWLEDGE OF PIER 28 FOOD AND DRINK MENU
- TAKE, PICK-UP, AND DELIVER GUESTS FOOD AND BEVERAGE ORDERS IN A CORRECT AND TIMELY MANNER
- PREPARE BILL AND TAKE PAYMENT
- ACCOMPLISH OPENING, CLOSING AND SIDEWORK DUTIES DURING SHIFT
SERVER (NOT CURRENTLY HIRING)
QUALIFICATIONS
- MUST BE 18 YEARS OR OLDER
- WORK IN A STANDING/WALKING POSITION FOR LONG PERIODS OF TIME
- WORK OUTSIDE IN A FAST PACED HOT, HUMID, AND LOUD ENVIROMENT
- ABILITY TO ENTER ORDERS INTO A POS SYSTEM, KNOW BASIC MATH, AND HOW TO COUNT MONEY
- PHYSICALLY ABLE TO SQUAT, BEND, REACH AND LIFT 20-40 LBS
RESPONSIBILITES AND DUTIES
- WORK WEEKENDS AND HOLIDAYS
- MAINTAIN A CLEAN WORK ENVIROMENT
- FILL IN AS NEEDED TO ENSURE SMOOTH AND EFFICIENT OPERATION OF PIER 28 AS DIRECTED BY MOD OR SUPERVISOR
- BE ABLE TO ANSWER QUESTIONS ABOUT PIER 28 AND POK
- WELCOME GUESTS AND LET THEM KNOW YOU WILL BE ASSISTING THEM WHILE DINING AT PIER 28
- KNOWLEDGE OF PIER 28 FOOD AND DRINK MENU
- TAKE, PICK-UP, AND DELIVER GUESTS FOOD AND BEVERAGE ORDERS IN A CORRECT AND TIMELY MANNER
- MAINTAIN AND MONITOR GUESTS NEEDS
- PRE- BUS AND CLEAN TABLES IN A TIMELY MANNER
- PREPARE BILL AND TAKE PAYMENT
- ACCOMPLISH OPENING, CLOSING AND SIDEWORK DUTIES DURING SHIFT

